Document Outline
Foreword
Preface
Part One: Stop Lying to Yourself
Chapter 1: We're All Liars
Chapter 2: How to Keep Score
Chapter 3: Deciding What to Do with Your Life
Chapter 4: Data-Driven Versus Data-Informed
Part Two: Finding the Right Metric for Right Now
Chapter 5: Analytics Frameworks
Chapter 6: The Discipline of One Metric That Matters
Chapter 7: What Business Are You In?
Chapter 8: Model One: E-commerce
Chapter 9: Model Two: Software as a Service (Saas)
Chapter 10: Model Three: Free Mobile App
Chapter 11: Model Four: Media Site
Chapter 12: Model Five: User-Generated Content
Chapter 13: Model Six: Two-Sided Marketplaces
Chapter 14: What Stage Are You At?
Chapter 15: Stage One: Empathy
Chapter 16: Stage Two: Stickiness
Chapter 17: Stage Three: Virality
Chapter 18: Stage Four: Revenue
Chapter 19: Stage Five: Scale
Chapter 20: Model + Stage Drives the Metric You Track
Part Three: Lines in the Sand
Chapter 21: Am I Good Enough?
Chapter 22: E-commerce: Lines in the Sand
Chapter 23: SaaS: Lines in the Sand
Chapter 24: Free Mobile App: Lines in the Sand
Chapter 25: Media Site: Lines in the Sand
Chapter 26: User-Generated Content: Lines in the Sand
Chapter 27: Two-Sided Marketplaces: Lines in the Sand
Chapter 28: What to Do When You Don't Have a Baseline
Part Four: Putting Lean Analytics to Work
Chapter 29: Selling into Enterprise Markets
Chapter 30: Lean from Within: Intrapreneurs
Chapter 31: Conclusion: Beyond Startups
Appendix: References and Further Reading
Index